Corona Virus Update

Updated: Apr 18, 2020

Dear Families,

I want to update you on the steps Casa Allegra Community Services is taking regarding the COVID-19 Virus. Casa Allegra Community Services is following information provided to us by GGRC and the California Department of Public Health.

I would like to reassure you that the health of our clients and staff is our top priority. We are doing everything we can given the evolving situation.

We have decided to keep our day program open unless told otherwise by a Public Healthy Authority or GGRC. In the meantime, we are asking staff to avoid outings to the mall, movie theaters, museums, and other places where large gatherings are taking place, but to continue to provide meaningful activities indoors and outside in open spaces. This is in an effort to minimize exposure. We have informed staff of the symptoms they need to be on the lookout for and reminded them that hand washing is still the best prevention.

Attached you will find the CACS policy for COVID-19-Prevention, Signs, and Protocol, along with other information we have received and shared with our staff. If you have any questions, please do not hesitate to call.

We will keep you informed as the situation unfolds.


Eny Campos, Executive Director


It is the policy of CACS to protect its residents and clients from Illness


COVID-19 – Prevention, Signs, and Protocol

1. Prevention and Precautions

a. CACS will be instructed in hand hygiene, cough and sneeze etiquette and

infection control.

1) Wash your hands frequently with soap and water for 20-30 seconds being sure to wash between fingers and also fingernails

2) Use alcohol based (at least 60% alcohol) hand sanitizer between washings

3) Should you need to sneeze or cough do so into a tissue or your elbow

4) Wipe down surfaces with Clorox wipers including surfaces, knobs, handles, phones and other frequently touched area.

5) Use gloves when cleaning and dispose of them immediately.

b. CACS will supply households, vehicles and office based staff with

portable bottles of hand sanitizer with 60% alcohol base and disinfecting wipes. Households and the office will also be equipped with tissues, gloves, and masks.

c. Staff will train/assist clients in hand washing and hand sanitizing at

appropriate times along with helping them sneeze or cough into a tissue or

their elbow.

d. All visitors and those who enter the homes or office will be asked to sanitize

their hands and will be asked to return another time if fever, cough shortness

of breath or recent visit to an infected country or another individual who is ill

is present.

e. CACS will continue to follow the Influenza Policies and Procedures as well.

3. Screening clients for signs and symptoms of COVID-19

a. Each client of CACS living in residential or supported living will have their

temperature taken each morning and assessed for fever, cough, shortness of


b. Each morning, clients arriving for daytime support will be screened for signs and symptoms of COVID-19 which will include evaluating for cough, fever, shortness of breath

c. Clients who exhibit the above symptoms will be immediately isolated, sent home and quarantined for 14 days. The Dept. of Health-communicable disease section, Executive Director of CACS, and family and/or supporting agency immediately contacted.

Note: A low grade temp of 99 is an early indicator for

many viral illnesses and will be used for screening purposed.

Add 1 degree to temperatures taken axiliary).

1) The client will be quarantined at their home unless otherwise indicated by their doctor or Department of Health.

2) Monitoring staff will wear gowns, gloves and masks.

4. Cleaning and disinfecting

a. Regular custodial services will include disinfecting equipment and surfaces

(doorknobs, light switches, etc.) with Lysol or other disinfectant.

b. During the program day, surfaces and equipment will be cleaned and

disinfected as necessary, for example, tables after meals.

c. Eating utensils and dishes will be washed using hot water-the dishwasher at


5. Return to program

a. Clients and staff who do not attend program or who are sent home due to

signs and symptoms of COVID-19 may return to program

1) 14 days after the onset of symptoms with

a physician’s note releasing them to regular activities, and

evidence that they have been evaluated for the cause of their symptoms and been cleared to return to day services and/or group activities.

6. Employees

a. Employees who experience symptoms of COVID-19 need to notify their

supervisor, doctor, and the Dept. of Health.

b. In general, employees who show signs of Covid-19 will be asked to follow

same guidelines as recommended in #5 above.

c. If an employee reports to work exhibiting symptoms, he or she will be sent

home and will then follow above referenced guidelines.

7. Communications

a. Information about COVID-19 will be available for staff.

b. Family members will be kept informed as appropriate

b. Questions regarding COVID-19 protocol will be directed to the RN

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